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ABC Customer Reviews


 



Average Customer Review: 4.5 of 5 Total Reviews: 31 Write a review.

  0 of 0 people found the following review helpful:
 
The Diamondback Atroz 3 September 10, 2018
Reviewer: Bill Putman from Sandy, OR United States  
I ordered this bike, it was shipped promptly and the minor assembly was a cinch. After riding it the first time I realized it didn't shift correctly. Nic gave me excellent customer service. I took the bike to a local bike shop. They found a bent shift lever cover. They replaced the cover and the total charge was promptly credited to my account. I am purchasing another bike from this company.

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  0 of 1 people found the following review helpful:
 
Bent rims August 21, 2018
Reviewer: Darrell port  
I ordered a bike at 8 oclock friday night and got my bike next morning i was so happy that i got my bike an when i got it put together the rims bent and contacted america bike company they treated me like I had stole the bike had to confirm proof of purchase was  then givin the run-around was then told to take it to a local bike shop to have it fixed instead of replacing the bent rims for any of you guys who are familiar with rims once a rim is bent is forever weaker an well never ne truly corrrct.

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Swing king elite August 15, 2018
Reviewer: kalvis kraemer from Ft Collins CO  
Most of the components on this bike are good.  

Unfortunately, this bike has a really big flaw.  The seat post clamp is not up to par.  Due to the physics of the swing bike it is imparitive that the seat stay in place.  A few times while swinging the rear out the seat spun and one time caused a crash.  In an attempt to stop the seat from spinning I now have 2 seat post clamps  torqued  to the max to keep it from moving.  So far it is working however I have little confidence and will most likely weld the post to the frame in the future.

This could have been reconciled by the manufacture with some sort a guide or or channel in the seat post or frame.

Also as stated by another a lockout for the swing portion would be awesome and make this bike a viable daily rider.  

Unfortunately without a lockout you can’t stand up and peddle.  

This is a fun bike and a cool toy but in my opinion needs some more refinement to be worth what I spent and safe to sell to the public.

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  0 of 1 people found the following review helpful:
 
Shimano Nexus 3 Speed Wheel Set with Shifter July 25, 2018
Reviewer: Anonymous Person from joplin, MO United States  
haven't even gotten product yet been over 2 weeks and they wont email me or call me back. where is my wheels

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  1 of 1 people found the following review helpful:
 
Top-Notch Costumer Service June 25, 2018
Reviewer: Mike from Temecula  
Just picked up my Diamondback Mason 2 from ABC.  Love the bike and love this company. Nic is very responsive, knowledgeable without being snarky, and genuinely enjoys what he does; fitting people with the bike that's right for them. I'm near their warehouse, so Nic offered to put the bike together and tune it up. Best customer service I've had in a long, long time and their prices are very competitive. If you're looking for a new bike and a great purchasing experience, I highly recommend ABC.

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