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Average Customer Review: 5 of 5 Total Reviews: 18 Write a review.

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Actions louder than words December 29, 2016
Reviewer: Mike G from SW Florida  
A lot of companies spend too much time hyping themselves and their services. Even when they are really good, it gets old.  I had never heard of ABC prior to purchasing a wheelset that was priced far better than anything comparable I could find.  I made the purchase and got a simple acknowledgement, nothing fancy.  Their service is very understated.  The important things were done right - my purchase was packaged nicely and delivered in a timely manner, no hassle.  I was left with that good feeling you get when you deal with someone who does business in a subtle, honest way without any self serving fanfare.

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  1 of 1 people found the following review helpful:
 
Online Bike Purchase November 8, 2016
Reviewer: Doug from North Carolina  
I purchased a bike online.  VERY SCARY buying something worth so much sight unseen, not from a big name company, and the uncertainty of the care shipping companies have when handling packages.  To say I was pleasantly surprised is a gross understatement.  I was IMPRESSED at how well the bike shipped and the condition it arrived in.  The bike was packaged very thoroughly. Assembly was a snap! I only had to attach the pedals, saddle, front wheel, and the chain to the front cassette and I was on the road.  

I did read reviews on the website which made me feel a little better.  However, when I emailed a few questions, not only did I get an email response, but Nik actually called me to answer my questions!  I wasn't available at the time but he still left a very detailed voice message. Unbelievable!

Kudos to Nik and Americas Bike Company!


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Great service & great prices!! September 24, 2016
Reviewer: Neil from Chicago, IL  
I purchased a 2014 GT Performer 26 and I got a great deal. Communication through email was prompt and professional. I will always check with ABC first for all my bicycle needs! Great experience, I highly recommend them.

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Great service August 26, 2016
Reviewer: William Franks from Spokane, WA United States  
I do support my LBS.  But for the purchase of my GT Grade, American Bike was the place to go.  First time purchase from ABC.  Nik was just great to work with. It shipped to my work - and he called to verify.  Honored a coupon, no hassle. And the bike shipped and arrived on time.  Great experience.  Thanks Nik and American Bike.

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  1 of 1 people found the following review helpful:
 
AWESOME COMPANY! AWESOM BIKE! February 24, 2016
Reviewer: Leo Moreno from Pompano beach , FL United States  
Possibly the best customer service ive ever dealt with.Id give 6 stars if possible. Nik is the man! I bought a GT Zaskar 100 Hans Rey at a ridiculously low price, and it shipped the same day! From Cali to Florida in 4 days! The bike had a tire defect from the factory, and Nik took care of it without question. Highly recommend this company, and will definitely be my first choice for future bikes. thanks ABC!

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